24/7 AI Phone Assistant
for Appointment Booking

Never miss another booking. Our AI voice agent handles customer calls, checks availability, and books appointments automatically - even while you sleep.

95%+
Success Rate
24/7
Availability
48hrs
Setup Time
100%
Data Security

Stop Losing Customers to Voicemail

Every missed call is a missed opportunity. Traditional phone systems lose 30-40% of potential bookings.

❌ Traditional Phone Systems

  • Customers reach voicemail after hours
  • Peak time call overflow
  • Manual booking requires staff time
  • Double bookings and scheduling conflicts
  • No SMS/WhatsApp confirmations

βœ… With Amatou Voice Agent

  • 24/7 instant answering, every single call
  • Unlimited concurrent call handling
  • Automated booking in under 2 minutes
  • Real-time calendar sync prevents conflicts
  • Automatic confirmations via SMS/WhatsApp

How It Works

Three simple steps to automated appointment booking

1

Customer Calls

When a customer calls your business number, our AI voice agent answers immediately with a natural, professional greeting.

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2

AI Handles Request

The agent checks your real-time calendar, offers available time slots, and collects customer details - just like a human receptionist.

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3

Confirmed & Notified

Appointment is booked in your system, customer receives SMS/WhatsApp confirmation, and you get a notification. Done.

Everything You Need

Powerful features for seamless automation

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Natural Voice AI

Advanced speech recognition and natural language processing provides human-like conversations that customers trust.

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Real-Time Calendar Sync

Integrates with Easy!Appointments and other booking systems. Always shows accurate availability, prevents double bookings.

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SMS/WhatsApp Confirmations

Automatic booking confirmations sent via SMS and WhatsApp. Reduces no-shows and keeps customers informed.

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Intelligent Call Transfer

Seamlessly transfers complex inquiries to your team when needed. Best of both worlds - automation and human touch.

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Timezone Handling

Automatically manages timezone conversions. Works perfectly for businesses serving multiple regions.

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Enterprise Security

100% data security with encrypted communications, HTTPS webhooks, and secure credential management.

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Company Information

Answers customer questions about your services, pricing, and contact details naturally during the call.

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Fast Setup

48-hour implementation time. Simple webhook integration, no complex infrastructure required.

Developer-Friendly Integration

Simple webhook-based architecture, deploy in hours not weeks

Architecture

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚   Caller    β”‚
β””β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”˜
       β”‚ Phone Call
       β–Ό
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚    Vapi     β”‚ Voice AI Platform
β”‚  β€’ STT      β”‚ (Speech-to-Text)
β”‚  β€’ LLM      β”‚ (AI Processing)
β”‚  β€’ TTS      β”‚ (Text-to-Speech)
β””β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”˜
       β”‚ HTTPS Webhook
       β–Ό
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚  Your FastAPI Backend   β”‚
β”‚  β€’ Check Availability   β”‚
β”‚  β€’ Book Appointment     β”‚
β”‚  β€’ Transfer to Agent    β”‚
β””β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”˜
     β”‚           β”‚
     β–Ό           β–Ό
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β” β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚ Calendar β”‚ β”‚ Twilio   β”‚
β”‚  System  β”‚ β”‚SMS/WhatsAppβ”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜ β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
                    

Example Webhook Handler

@app.post("/webhooks/vapi")
async def handle_vapi_webhook(payload: dict):
    function = payload["functionCall"]["name"]

    if function == "check_availability":
        # Check your calendar system
        slots = await get_available_slots(
            date=payload["parameters"]["date"]
        )
        return {"slots": slots}

    elif function == "book_appointment":
        # Book in your system
        appointment = await create_appointment(
            date=payload["parameters"]["date"],
            time=payload["parameters"]["time"],
            customer=payload["parameters"]
        )
        # Send SMS confirmation
        await send_confirmation(appointment)
        return {"success": True}
RESTful API: Standard HTTP webhooks, works with any backend
Pre-built Integrations: Easy!Appointments, Twilio, extensible for others
Docker Ready: Containerized deployment with docker-compose
Full Documentation: Comprehensive guides and examples included

Return on Investment

See how much time and money you could save

Your Current Situation

~50
Calls/Week
5 min
Avg. Call Duration
30%
Missed Calls

Potential Savings

~17 hrs/week
Staff Time Saved
+15 bookings/week
Recovered Missed Calls
Β£680/week
Additional Revenue*

*Assuming Β£45 average booking value

Download Resources

Learn more about the Amatou Voice Agent

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Product Overview

2-page business overview with features, benefits, and ROI examples. Perfect for stakeholder presentations.

Download PDF
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Technical Datasheet

Architecture diagram, API integration guide, security specs, and technical requirements for developers.

Download PDF
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Value Proposition

One-page cost savings calculator, before/after comparison, and key metrics for quick decision making.

Download PDF

Ready to Transform Your Appointment Booking?

Join businesses automating their customer calls with AI. Setup in 48 hours, see results immediately.